Organisational Behaviour model – Free Study guide

BBA management topics MBA Management Topics

Organisational Behaviour Model

  • Autocratic
  • Custodial
  • Supportive
  • Collegial

Autocratic:

The basis of this model is power with a managerial orientation of authority. The employees in turn are oriented towards obedience and dependence on the boss. The employee need that is met is subsistence. The performance result is minimal – most prevalent during he industrial revolution – persons in power can demand work from workers – pushing, directing and persuading – tight control – unfair practices, low payment and exploitation – employees put in min work in the job to serve the basic needs of the family – though harsh, it has worked well in certain conditions, e.g., organisational crisis.

Custodial:

The basis of this model is economic resources with a managerial orientation of money. The employees in turn are oriented towards security and benefits and dependence on the organization. The employee need that is met is security. The performance result is passive cooperation. To perk up the sagging morale of the workers under the autocratic model employers began to offer various welfare schemes in the 19th century – paternalism – fringe benefits – job security.

Supportive:

The basis of this model is leadership with a managerial orientation of support. The employees in turn are oriented towards job performance and participation. The employee need that is met is status and recognition. The performance result is awakened drives.

  • The leadership and other processes of the organisation must be such as to ensure a maximum probability that in all interactions and all relationships within the organisation each member will, in the light of his or her back ground, values, and expectations view the experience as supportive and one which builds and maintains his or her sense of personal worth and importance.” e.g., TATAs.
  • Ensures organisational harmony

Collegial:

The basis of this model is partnership with a managerial orientation of teamwork. The employees in turn are oriented towards responsible behavior and self-discipline. The employee need that is met is self-actualization. The performance result is moderate enthusiasm. “Collegial” means a group of people working for a common purpose. Manager is not addressed as ‘boss’ but is a facilitator. Employees are self disciplined, self content and self actualized. E.g., a R&D team or a project team.

  • Although there are four separate models, almost no organization operates exclusively in one. There will usually be a predominate one, with one or more areas over-lapping in the other models.

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